Warranty Information

OCUSOFT® THERMAL 1-TOUCH™
Manufacturer’s Warranty

The Manufacturer’s Warranty is included with all purchases of the OCuSOFT®  Thermal 1-Touch™ Localized Heat Therapy device. This warranty covers the repair or replacement of the malfunctioning device at OCuSOFT® ’s discretion for a period of one year. This warranty does not provide coverage for lost or destroyed devices. The serial number tag on the device must be present as well as the charger and battery pack to be eligible for warranty coverage.

OCUSOFT® THERMAL 1-TOUCH™
Extended Warranty

The Extended Warranty can be purchased in conjunction with the OCuSOFT®  Thermal 1-Touch™ Localized Heat Therapy device to cover the repair or replacement of the malfunctioning device at OCuSOFT® ’s discretion for a period of three years. This warranty does not provide coverage for lost or destroyed devices. This warranty does not cover consumable parts including the battery unit. The serial number tag on the device must be present as well as the charger and battery pack to be eligible for warranty coverage. The extended warranty can be added at any point within the first 355 days of device purchase.